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Cemetery Markers - Monuments - Statues & Fountains - Legal
Cemetery Markers
Cemetery Acceptance and Delivery
Granite Memorials Direct requires signed approval from each cemetery before an order is placed with our foundry. This is a courtesy service provided to our customers to verify the order placed is within the cemeteries rules and regulations. Providing this service is to help the customer verify the cemetery will accept their order, however, it is solely the responsibility of the buyer to ensure the item they are purchasing is within all cemetery rules and regulations.
Grave Marker Layout and Approval
Granite Memorials Direct provides a layout for your approval with every order of a cemetery marker. Granite Memorials Direct will provide up to two (2) layouts at no charge. There is a $50 charge for each additional layout.
Cemetery Installation Fees & Regulations
Granite Memorials Direct is not responsible for any cemetery or installation fees. The prices you see on Granite Memorials Direct.com do not include the cost of installation. Many cemeteries will have fees for installation and endowment care that you will pay directly to them. Check with them to find out what those charges might be. Most cemeteries require payment in full before accepting delivery of a memorial. When you check with them about their rules and regulations, verify when the payment has to be made. It may be possible to pay them as soon as you order the memorial.
Granite Memorials Direct will do everything in its power to ensure that all memorials sold meet the requirements of the cemetery in which it is being installed. It is, however, ultimately the responsibility of the purchaser that the marker conforms to cemetery regulations.
Natural Materials
When purchasing a memorial, the purchaser acknowledges that granite is a natural material with variations in color and characteristics. Please see the emblems page for the standard granite base colors for bronze memorials. Each of these colors is standard for Granit-Bronz markers and is included in the price of each marker. Occasionally, cemeteries require granite bases be a color of their choosing. Please contact the cemetery to see if a particular granite color is required. All dimensions listed on the web site or contract are accurate to +/- 1”. Granite Memorials Direct will attempt to come as close as possible to the listed size however granite is a natural material and 1” is a reasonable and customary variance.
Granite Memorials Direct also offers many other popular granite colors. For an additional price, selection of a different color for your base or marker can be arranged.
Shipping
Delivery time is normally 6 - 8 weeks from receipt of layout approval. When the payment is applied, we have approval from the cemetery that the marker meets their requirements and your approval on the layout proof, it’s a 6 – 8 week process for production and delivery. All memorials are shipped via truck freight and are sent signature required. All freight costs are included in the price of the marker to cemetery or business destinations within the continental U.S. Additional shipping charges will apply if marker is shipped to any other area.
If the cemetery is not capable of receiving the shipment, the headstone may be delivered to a local business such as your employer, relative's business or monument dealer. Sorry, no home based businesses allowed. We will need to obtain a signed Authorization for Delivery form from the owner/manager. You will need to confirm that there will be someone there to assist the truck driver in unloading the headstone. In some instances if the delivery point is in a rural area beyond the delivery coverage of the freight company, the headstone may be picked up at the nearest freight terminal. Also in some cases when a truck with a lift-gate to unload the headstone is necessary, an extra delivery charge may be applied. There will be an extra charge for “Call Ahead” requests.
Residential delivery is available at an additional charge. Any special shipping requirements will be the responsibility of the purchaser. Special requirements may include but are not limited to lift gates, rescheduling of delivery and non-commercial delivery.
Should your marker incur damage during shipment, note the damages on the bill of lading. Contact us immediately and fax us a copy of the bill of lading so we can help you file a claim promptly. The shipping company will need to know the exact damage to the memorial. If possible, take a photo when you uncrate it-after noting the damage on the bill of lading. It is important to inspect the memorial immediately. The time frame to file a claim is usually 15 days. All merchandise should be retained in the original shipping container in the same condition when damage was discovered-until an inspection can be done. While Granite Memorials Direct will assist in filing a claim for damages, we are not responsible for the memorial after the bill of lading has been signed and delivery has been accepted.
Payment
Granite Memorials Direct must be paid in full before submitting order to the manufacturer. On cemetery markers, purchaser will receive a layout for their approval. Production will not begin until signed copy of layout is received from purchaser by Granite Memorials Direct and memorial has been paid in full. We accept payments in the form of credit cards, money orders and personal checks. Credit cards accepted are Visa, MasterCard, Discover and American Express. There will be a $35.00 fee for all returned checks.
Sales Tax
Sales tax will be added to all orders shipped within the state of Tennessee at the rate of 9.25%. Purchaser will be responsible for any applicable taxes in states other than Tennessee.
Cancellations
Purchaser has the right to cancel an order up to 48 hours after payment is made. Back to Top
Monuments, Headstones and Mausoleums
Contract
In addition to the terms below, each monument, headstone and mausoleum sale has its own agreed contractual terms and conditions. Each aspect of the sale of a monument, headstone and mausoleum will be spelled out in the contract. Aspects may include but are not limited to design, size, color, lettering, freight, delivery, installation and payment options
Cemetery Acceptance and Delivery
Granite Memorials Direct requires signed approval from each cemetery before an order is placed. This is a courtesy service provided to our customers to verify the order placed is within the cemeteries rules and regulations. Providing this service is to help the customer verify the cemetery will accept their order, however, it is solely the responsibility of the buyer to insure the item they are purchasing is within all cemetery rules and regulations.
Cemetery Installation Fees & Regulations
Granite Memorials Direct is not responsible for any cemetery or installation fees. The prices you see on Granite Memorials Direct.com do not include the cost of installation. Many cemeteries will have fees for installation and endowment care that you will pay directly to them. Check with them to find out what those charges might be. Most cemeteries require payment in full before accepting delivery of a memorial. When you check with them about their rules and regulations, verify when the payment has to be made. It may be possible to pay them as soon as you order the memorial.
Granite Memorials Direct will do everything in its power to ensure that all memorials and mausoleums sold meet the requirements of the cemetery in which it is being installed. It is, however, ultimately the responsibility of the purchaser that the memorial conforms to cemetery regulations.
Natural Materials
When purchasing a memorial, the purchaser acknowledges that granite and marble are natural materials with variations in color and characteristics. Occasionally, cemeteries require granite be a color of their choosing. Please contact the cemetery to see if a particular granite color is required. All dimensions listed on the website or contract are accurate to +/- 1”. Granite Memorials Direct will attempt to come as close as possible to the listed size however granite is a natural material and 1” is a reasonable and customary variance.
Memorial Warranty and Guarantee
West Stone Works Company, Inc. certifies that your memorial is manufactured from the finest quality stone, and that this stone does not contain hidden flaws that would make it susceptible to cracking or disintegration due to climate or season.
We further certify that the carving and workmanship are of the highest quality available.
We guarantee to replace or repair, free of all expense to the original purchaser, or to the heirs or representative of the estate of the person(s) memorialized, any stone part of the memorial that may crack or disintegrate due to the effects of climate or season.
For complete information, please ask for a copy of our warranty.
Shipping
Delivery time varies depending on the size and scope of the memorial or project. All memorials are shipped via truck freight. The terms of shipping and installation will be addressed in each individual contract. Any special shipping requirements will be the responsibility of the purchaser. Special requirements may include but are not limited to lift gates, rescheduling of delivery and non-commercial delivery.
Should your delivery incur damage during shipment, note the damages on the bill of lading. Contact us immediately and fax us a copy of the bill of lading so we can help you file a claim promptly. The shipping company will need to know the exact damage to the memorial. If possible, take a photo when you uncrate it-after noting the damage on the bill of lading. It is important to inspect the memorial immediately. The time frame to file a claim is usually 15 days. All merchandise should be retained in the original shipping container in the same condition when damage was discovered-until an inspection can be done. While Granite Memorials Direct will assist in filing a claim for damages, we are not responsible for the memorial after the bill of lading has been signed and delivery has been accepted.
Payment
Granite Memorials Direct arranges contractually the terms of payment for each monument/memorial/project. We accept payments in the form of credit cards, money orders and personal checks. Credit cards accepted are Visa, MasterCard, Discover and American Express. There will be a $35.00 fee for all returned checks.
Sales Tax
Sales tax will be added to all orders shipped within the state of Tennessee at the rate of 9.25%. Purchaser will be responsible for any applicable taxes in states other than Tennessee.
Cancellations
Purchaser has the right to cancel an order up to 48 hours after payment is made. Back to Top
Statues & Fountains -
Shipping
Delivery time on stock items is normally 2 – 10 weeks from receipt of payment. All orders are shipped via truck freight unless weight allows for UPS delivery. Should your order incur damage during shipment, note the damages on the bill of lading. Contact us immediately and fax us a copy of the bill of lading so we can help you file a claim promptly. The shipping company will need to know the exact damage to the statue/fountain. If possible, take a photo when you uncrate it-after noting the damage on the bill of lading. It is important to inspect your order immediately. The time frame to file a claim is usually 15 days. All merchandise should be retained in the original shipping container in the same condition when damage was discovered-until an inspection can be done. While Granite Memorials Direct will assist in filing a claim for damages, we are not responsible for the statue/fountain after the bill of lading has been signed and delivery has been accepted.
Payment
Granite Memorials Direct must be paid in full before submitting order to the manufacturer. We accept payments in the form of credit cards, money orders and personal checks. Credit cards accepted are Visa, MasterCard, Discover and American Express. There will be a $35.00 fee for all returned checks.
Sales tax
Sales tax will added to all orders shipped within the state of Tennessee at the rate of 9.25%. Purchaser will be responsible for any applicable taxes in states other than Tennessee.
Cancellations
Purchaser has the right to cancel an order up to 48 hours after payment is made. Back to Top
Legal
Our Name
Granite Memorials Direct is a division of West Stone Works Company, Inc.
Privacy Policy
Granite Memorials Direct respects your right to privacy. Under no circumstances will Granite Memorials Direct share this information (including your email address) with any other entity. Granite Memorials Direct may use the information you supply to improve our site. If you provide your email address, we will only use it to respond to your requests and to notify you of changes to our web site. If you do not wish to continue to receive email from Granite Memorials Direct, please send email to info@Granite Memorials Direct.com with the subject "remove" and we will remove your name and email address from our database. Granite Memorials Direct does not sale, trade or furnish any of your personal information to third parties. Our customer information is protected through the use of secure servers.
Use Of The Granite Memorials Direct Web Site
The following information applies to your use of the Granite Memorials Direct Web Site. Please read this information. By using the Granite Memorials Direct web site, you agree to be bound by and comply with this information.
The use of the words "Granite Memorials Direct" and "Granite Memorials Direct.com" refers to "West Stone Works Company, Inc.". Granite Memorials Direct, Granite Memorials Direct.com and West Stone Works are registered trademarks.
All materials contained on this web site including text, images, user interface, intellectual property and graphic design are copyright © 2002 2006 West Stone Works Company, Inc. and is protected by U. S. and international copyright laws and treaties.
No material may be downloaded, copied or modified from this site for any reason.
Under no circumstances may any material obtained from this site be redistributed, in whole or in part, in printed or electronic form unless specifically authorized in writing from West Stone Works Company, Inc.
Granite Memorials Direct has obtained permission from their suppliers for the use of scanned and digital images from their catalogs and other publications. The original images remain the property of their original copyright holder and are not the property of Granite Memorials Direct.
Granite Memorials Direct has digitally marked each image. The purpose of these markings is for use in prosecution of violators of these terms and conditions.
The materials presented on the Granite Memorials Direct web site are believed to be accurate on the date of publication. Granite Memorials Direct shall not be responsible for any errors or omissions in this material.
Disclaimer Of Warranties
The information contained on this web site was believed to be correct on the date of publication but may contain some errors. All of this information is provided "AS IS" without any warranties of any kind. In the event that a product is listed with an incorrect price due to typographical error, Granite Memorials Direct shall have the right to refuse or cancel any such orders weather or not the order has been confirmed and payment has been received.
Limitation Of Liability
In no event will Granite Memorials Direct be liable for any direct, indirect, incidental or any other class of damages in connection with your use or attempted use of this web site.
Pricing
Prices on our web site are believed correct on the date published. We reserve the right to change these prices without notice.
If any portion of this information is found unenforceable, it shall be considered stricken and the remaining information shall be interpreted as though the unenforceable information was not there. Back to Top
THE MATERIALS ON THIS PAGE ARE SUBJECT TO CHANGE WITHOUT NOTICE.
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